+ PRIVACY POLICY +

Effective Date: August 29, 2026

Old Town Ink (“Old Town Ink,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit oldtownink.com, submit an appointment or consultation request, communicate with one of our artists, visit one of our locations, or otherwise interact with Old Town Ink.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information received through third-party services.

Information You Provide

Depending on how you interact with Old Town Ink, we may collect information such as:

  • Name;

  • Email address;

  • Phone number;

  • Preferred tattoo artist;

  • Preferred Old Town Ink location;

  • Appointment or consultation preferences;

  • Tattoo ideas, descriptions, placement, approximate size, style, and other project details;

  • Reference photographs, artwork, inspiration images, or other files you choose to submit;

  • Messages and communications you send to Old Town Ink or an individual artist;

  • Payment or transaction-related information;

  • Identification or age-verification information when required;

  • Information provided on consent, release, or client intake forms; and

  • Any other information you voluntarily provide.

Tattoo and Health-Related Information

Because tattooing involves the skin and healing process, we or an individual artist may request information relevant to whether tattoo services can be performed safely.

This could include information regarding allergies, medications, skin conditions, sensitivities, medical conditions, previous reactions to tattoo products, or other information that you voluntarily disclose.

We use this information for client safety, service administration, recordkeeping, and compliance with applicable requirements.

Old Town Ink is not a healthcare provider, and information provided to Old Town Ink is not necessarily protected by healthcare-specific privacy laws such as HIPAA.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies.

This information may include:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Approximate geographic location;

  • Pages viewed;

  • Referring website or source;

  • Date and time of visits;

  • Interactions with website pages, forms, buttons, or links; and

  • Other website usage information.

We may use this information to operate our website, understand how visitors use it, improve website performance, measure marketing effectiveness, prevent fraud or abuse, and improve the customer experience.

3. Cookies & Similar Technologies

Our website and third-party service providers may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may be used for purposes including:

  • Operating essential website features;

  • Remembering website preferences;

  • Measuring website traffic and performance;

  • Understanding how visitors interact with the website;

  • Evaluating advertising and marketing campaigns; and

  • Improving our website and services.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.

Where required by applicable law, we may provide additional choices regarding non-essential cookies or advertising technologies.

4. How We Use Your Information

We may use personal information to:

  • Respond to appointment and consultation requests;

  • Connect you with the tattoo artist you select or request;

  • Determine artist availability;

  • Communicate regarding your tattoo project;

  • Schedule, confirm, modify, or cancel appointments;

  • Prepare for consultations and tattoo appointments;

  • Review reference images and tattoo ideas;

  • Provide tattoo services;

  • Process deposits and other payments;

  • Maintain client and transaction records;

  • Provide customer service;

  • Send appointment-related communications;

  • Respond to questions and requests;

  • Operate, maintain, secure, and improve our website;

  • Analyze website traffic and marketing performance;

  • Promote Old Town Ink, where permitted;

  • Prevent fraud, abuse, security incidents, or unlawful activity;

  • Comply with applicable legal and regulatory obligations; and

  • Protect the rights, safety, property, and interests of Old Town Ink, our artists, our clients, and others.

5. Artist-Specific Appointment Requests

Old Town Ink allows visitors to contact individual tattoo artists regarding potential tattoo projects.

When you select or contact a particular artist, information you submit may be provided or routed to that artist so the artist can review your request, respond to you, and determine whether they are available or interested in the project.

Because Old Town Ink artists may communicate directly with clients regarding scheduling, design, deposits, and appointment details, communications with an artist may occur through email, telephone, text message, social media, scheduling platforms, or other communication methods.

Please only submit information that is reasonably necessary for your tattoo inquiry.

6. Reference Images & Uploaded Content

You may choose to provide photographs, drawings, tattoo references, screenshots, or other images when discussing a tattoo project.

We may use these materials to:

  • Understand your tattoo concept;

  • Determine whether a particular artist is a good fit;

  • Prepare or modify a tattoo design;

  • Estimate project scope; and

  • Communicate with you regarding your project.

Please do not submit sensitive or confidential material that is unrelated to your tattoo request.

If an image includes another person, you are responsible for ensuring you have the appropriate right or permission to provide that image for the intended purpose.

7. Payment Information

If you make a deposit or payment electronically, payment information may be processed by a third-party payment processor.

Old Town Ink may receive transaction information such as your name, payment status, transaction amount, transaction date, and limited payment details.

We may not directly receive or store your complete credit or debit card number when payments are processed by a third-party provider.

Payment processors maintain their own privacy practices and security procedures.

8. How We Share Information

We may disclose information when reasonably necessary to operate Old Town Ink or provide requested services.

Information may be shared with:

Old Town Ink Artists and Staff

Information may be provided to the artist you select and to Old Town Ink personnel who need the information to respond to your inquiry, schedule services, process payments, or administer your appointment.

Service Providers

We may use companies that assist with services such as:

  • Website hosting;

  • Website forms;

  • Email;

  • Appointment scheduling;

  • Payment processing;

  • Analytics;

  • Advertising;

  • Data storage;

  • Website security; and

  • Other business operations.

These providers may receive information necessary to perform services on our behalf.

Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, court order, subpoena, or other legal process;

  • Cooperate with lawful requests from governmental or law enforcement authorities;

  • Investigate suspected fraud, abuse, or unlawful activity;

  • Enforce our policies or agreements; or

  • Protect the rights, property, health, or safety of Old Town Ink, our artists, our customers, or others.

Business Transactions

If Old Town Ink is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction where permitted by law.

9. Sale or Sharing of Personal Information

Old Town Ink does not sell personal information to third parties in exchange for money.

However, some website analytics or advertising technologies may be considered a “sale,” “sharing,” or use for targeted advertising under the privacy laws of certain states even when no money is exchanged.

Where applicable law provides you with the right to opt out of such activities, Old Town Ink will honor legally valid requests and provide an appropriate method for exercising those rights.

10. Marketing Communications

We may send promotional emails, text messages, or other marketing communications when you have provided appropriate consent or where otherwise permitted by law.

You may unsubscribe from promotional email communications by using the unsubscribe method included in the message.

If marketing text messages are offered, instructions for opting out will be provided with those communications.

Appointment confirmations, responses to inquiries, scheduling messages, deposit information, and other service-related communications are not considered promotional communications and may still be sent when necessary to provide services you requested.

11. Photographs of Tattoos

Old Town Ink and our artists may photograph or record completed tattoo work for portfolios, websites, social media, advertising, or other promotional purposes.

Where consent is required, photographs or recordings will be used in accordance with the authorization provided by the client.

If you do not want your tattoo photographed or used for promotional purposes, please communicate that to your artist.

We will not intentionally identify you by name in promotional tattoo photography unless permission has been provided or the information has otherwise been made public by you.

12. Social Media

Old Town Ink and individual artists may maintain accounts on platforms such as Instagram and other social networks.

If you communicate with us, comment, tag Old Town Ink, send direct messages, submit content, or otherwise interact with us through a social media platform, that platform may collect and process information according to its own privacy policies.

Information you post publicly on social media may be visible to Old Town Ink and to the general public.

We are not responsible for the privacy practices of third-party social media platforms.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on factors such as:

  • Whether you become a client;

  • The nature of your tattoo project;

  • Appointment and transaction records;

  • Consent or release documentation;

  • Legal, accounting, tax, insurance, or recordkeeping requirements;

  • Dispute resolution;

  • Fraud prevention; and

  • Legitimate business needs.

Information may be deleted or anonymized when it is no longer reasonably necessary to retain it, subject to applicable legal requirements.

14. Data Security

Old Town Ink takes reasonable administrative, technical, and physical measures designed to protect personal information.

However, no website, electronic transmission, email system, database, or method of storing information can be guaranteed to be completely secure.

You should use caution when transmitting sensitive information electronically.

15. Data Breaches

If Old Town Ink becomes aware of a security breach involving personal information, we will investigate the incident and provide notifications when required by applicable law.

16. Your Privacy Choices & Rights

Depending on where you live and the privacy laws applicable to Old Town Ink, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you;

  • Request correction of inaccurate information;

  • Request deletion of certain personal information;

  • Obtain information about how personal information is used or disclosed;

  • Opt out of certain targeted advertising, selling, or sharing of personal information;

  • Withdraw certain previously provided consents; and

  • Appeal a decision regarding a privacy request where required by law.

These rights are not absolute and may be subject to exceptions.

We may need to verify your identity before processing certain requests.

We will not unlawfully discriminate against you for exercising a privacy right provided by applicable law.

17. Children's Privacy

Our website is intended primarily for individuals seeking information regarding Old Town Ink and tattoo services.

We do not knowingly use the website to solicit personal information from children under thirteen (13) years of age.

If we learn that personal information from a child under thirteen has been collected through the website without appropriate authorization, we will take reasonable steps to delete the information.

Tattoo services for individuals under eighteen are subject to applicable law and Old Town Ink's separate age, identification, and consent policies.

18. Third-Party Websites

Our website may contain links to websites and services operated by third parties, including social media platforms, payment providers, maps, scheduling services, and other external services.

Once you leave the Old Town Ink website or interact with a third-party service, that provider's privacy policy applies.

Old Town Ink is not responsible for the content, security, or privacy practices of third-party websites or services.

19. Do Not Track Signals

Some web browsers allow users to transmit “Do Not Track” signals.

Because there is not a universally accepted standard for responding to all such signals, our website may not respond to traditional browser Do Not Track signals.

Where applicable law requires recognition of a particular legally recognized opt-out preference signal, we will process supported signals as required.

20. Visitors From Outside the United States

Old Town Ink is located in Arizona, United States.

If you access our website from outside the United States, information you provide may be processed or stored in the United States or in other locations where our service providers operate.

Privacy and data protection laws in those locations may differ from those in your country.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, services, or legal requirements.

When this policy is updated, we will revise the “Effective Date” shown at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

22. Contact Us

If you have questions regarding this Privacy Policy or would like to submit a privacy-related request, please contact Old Town Ink.

Old Town Ink – Scottsdale
7154 E 2nd St
Scottsdale, AZ 85251
480-941-6923

Old Town Ink – Mesa
710 E Main St
Mesa, AZ 85203
480-257-3770

Website: oldtownink.com

When making a privacy request, please provide enough information for us to reasonably identify your request and respond to you. Please do not submit sensitive information that is unnecessary for the request.